Customer Empathy
How can your team develop a mindset that truly solves for the customer?
Led by Francesca Gino, this immersive experience equips your team with a research-backed approach to foster the highest levels of empathy and customer understanding. Through improv-comedy inspired exercises, you’ll explore common challenges like “I don’t get it,” “I don’t like it,” and “I don’t like you,” which often arise when introducing new ideas to customers.
By focusing on empathy and active listening, your team will learn how to navigate customer interactions with a deeper sense of understanding and flexibility, aligning more intuitively with customer outcomes. This experience will help you build a more customer-centric culture, empowering your team to respond effectively to customer needs and challenges.
Don’t miss this opportunity to elevate your team’s customer engagement, leaving with practical tools to drive empathy, innovation, and customer-focused solutions.
Book this experience when you want to:
Enhance Empathy
Foster a deeper understanding and connection to your teams' emotions, struggles, and triumphs.Transform Your Foundation
Establish a critical foundation for your team to work their best. No two teams are alike; create something that works for YOU.
Francesca Gino
This experience is a part of these categories
Learning Together Notable host Sales Kickoff Team Skills
Your Experiences Includes:
- Live virtual facilitation
- Live customer support
- Post-experience resources
New to Teamraderie Experiences?
See how it worksCustomer Empathy
Your Experiences Includes:
- Live virtual facilitation
- Live customer support
- Post-experience resources
New to Teamraderie Experiences?
See how it worksAbout the experience
How can your team develop a mindset that truly solves for the customer?
Led by Francesca Gino, this immersive experience equips your team with a research-backed approach to foster the highest levels of empathy and customer understanding. Through improv-comedy inspired exercises, you’ll explore common challenges like “I don’t get it,” “I don’t like it,” and “I don’t like you,” which often arise when introducing new ideas to customers.
By focusing on empathy and active listening, your team will learn how to navigate customer interactions with a deeper sense of understanding and flexibility, aligning more intuitively with customer outcomes. This experience will help you build a more customer-centric culture, empowering your team to respond effectively to customer needs and challenges.
Don’t miss this opportunity to elevate your team’s customer engagement, leaving with practical tools to drive empathy, innovation, and customer-focused solutions.
Book this experience when you want to:
Enhance Empathy
Foster a deeper understanding and connection to your teams' emotions, struggles, and triumphs.Transform Your Foundation
Establish a critical foundation for your team to work their best. No two teams are alike; create something that works for YOU.
